Are you our new team member?
Receptionist (m/f/d) – Ski Lodge Engelberg
Seasonal Position (60–70%) · December 2026 – April 2027 · Engelberg
About Us
Ski Lodge Engelberg is a mountain lodge founded by two skiing friends who set out to create the ultimate place to stay on a mountain holiday. Today, people who love the mountain as much as we do come here from all over the world. We are passionate about local knowledge of the village and mountain, staff who love service as much as nature, gourmet cuisine and quirky design. We are eager to keep developing and renewing ourselves together with our staff.
The place to be
The reception is the hub of Ski Lodge Engelberg, and you are the first and last person our guests meet. Your day covers everything from handling reservations to sharing secret powder stashes with curious guests, and everything in between that makes their stay a little bit better. We aim for world-class service. Your personality matters more than any formal training, but you bring previous experience from the hotel and service industry, a willingness to learn and a real joy in seeing guests satisfied.
We are looking for:
- A true, unconditional love of the mountains.
- Solid hotel experience and a good understanding of reservations, sales and housekeeping.
- Fluent English, both spoken and written. German is an advantage.
- Strong administrative and customer service skills.
- Confidence with computerised hotel booking and payment systems.
- A friendly and professional manner.
- The ability to handle stress and stay well organised.
Working hours include daytime, evenings and weekends.
Your responsibilities:
- Managing reservations and bookings.
- Handling guest check-in and check-out.
- Allocating rooms and issuing keys.
- Preparing invoices and processing payments.
- Handling special guest requests, such as booking mountain guides and transfers.
- Answering guest enquiries and resolving complaints or issues professionally.
- Supporting other areas of the house when needed, including housekeeping and bar service.
What we offer:
- A central role at the heart of the hotel, with direct contact with guests from all over the world.
- A team that cares about service, quality and the mountains.
- Engelberg as your backyard: skiing, hiking and mountain life on your doorstep.
How to apply
Send a short introduction, your CV and what draws you to Engelberg to info@skilodgeengelberg.com. Please apply as soon as possible, as selection is ongoing.
We look forward to meeting you!
// The Ski Lodge Team
